Returns & Exchanges

At Keepwarming, we want you to stay cozy and satisfied with every purchase, which is why we offer a 30-day window for hassle-free returns and exchanges. All returned fashion items must be unworn, unwashed, and include original tags to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Carefully place your items in their original packaging, ensuring all labels are attached and the garment is in its original condition.

3

Ship It Back

Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse team inspects your return, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing