Frequently Asked Questions
Everything you need to know about staying cozy with Keepwarming.
What materials are used in your winter collection?
We prioritize both warmth and comfort, using a premium blend of ethically sourced wool, high-grade thermal synthetics, and soft fleece linings to ensure maximum insulation.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally range from 10-15 business days.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return it in its original condition with tags attached for a full refund or exchange.
How should I care for my Keepwarming apparel?
To maintain the longevity of our garments, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Avoid using bleach or high heat in the dryer.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery estimates are calculated at checkout based on your specific location.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.